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Desktop Support Engineer Interview Questions

Explain the different types of operating systems?


Provide a few examples of NOS (Network Operating Systems) and SOS(Server Operating Systems)


What is the difference between NTFS and FAT


What are the improvements you found in Windows 2003 from Windows 2000


What are the improvements you found in Windows 2003 from Windows NT


Explain active directory


Explain different types of firewall


What is meant by browser and name a few browsers


What is the difference between software and hardware firewall


Compare Automated System Recovery Vs Recovery Console


What are the 7 layers of the OSI model


What is the process of enabling firewall in Windows XP


What is meant by attrib command


What is meant by edit command


What is the location of the HOST file


How to deal with missing NTLDR file error?Compare parallel port vs serial port


What is the process of disabling the firewall in Windows XP


What are the min system requirements for installing Windows XP, Vista, 2003 and 2008


What do you mean by the ping command


Explain NTLDR file


Number of bytes in MAC address


What can you do to make a computer run faster


What is the process of installing a printer in Windows XP


Explain the concept of cookies


How to format a hard disk using the command prompt


What are rmdir, chdir and mkdir commands


What is meant by port number


Explain the difference between IPv6 and Ipv4


What are the backup types in windows Operating system


What does remote desktop mean


What is the range of class A IP address, class B IP address, class C IP address


Describe the virus removal process from a computer


Explain the difference between Alternate DNS and Preferred DNS server.


What are the different types of RAID levels


Explain the process of copying a folder or file using the copy command


Explain the process of booting the computer in safe mode


What are different types of printers available


Compare Incremental Backup Vs Differential Backup Vs Copy backup.


The last best configuration you have seen.


What is the transmission speed of T1 carrier


Explain BSOD (Blue Screen of Death) and the ways to overcome it.


What are the different hard disk types


Explain the terms disk cleanup, disk defragmentation, device manager and system restore.


Compare Firewire port vs USB port


Explain the difference between primary and secondary partition


What is meant by IP address, APIPA and Subnet mask


What is the default subnet mask of Class A, Class B, and Class C IP address


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